Virtual Mediation Lab is an online mediation project sponsored by the Association for Conflict Resolution Hawaii Chapter and featured in the 2013 ACResolution Magazine issue on Innovation and Conflict Resolution

Our 3 goals are:

  1. To help mediators from around the world practice and improve their skills – for FREE – by participating with a Coach and other mediators in online mediation simulations
  2. To teach mediators how to mediate online and integrate face-to-face, online and mobile mediation
  3. To promote mediation and online mediation around the world

1 – Practice and Improve Your Mediation Skills Online – FREE (Starting Monday, May 5, 2014)

Since January 2012, we have run more than 100 online mediation simulations to help mediators from 30 countries practice and improve their skills online. To learn how it works, watch the slide presentation and the video below.

Actual Online Mediation Simulation – 1 Hour and 55 Minutes

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If you are interested to watch other online mediation simulations run in different languages (Italian, French, Spanish, German, Greek, Polish, Romanian, Thai), applying different mediation methods (facilitative, transformative and narrative), or using PC, Mac and Mobile Devices click here

Please read our FAQ page and then fill out this Online Registration Form

2 – Learn to Mediate Online and Integrate Face-to-Face, Online & Mobile Mediation

Face to Face and Online Mediation

This 2-min video shows you an example of online mediation with PC and mobile devices in a  Homeowner v Contractor case.

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1-Hour One-on-One Introduction to Online Mediation with PC, Mac and Mobile Devices
Learn from Giuseppe Leone, founder of Virtual Mediation Lab:

  • What Makes Online Mediation Similar to – and Different from – Face-to-Face Mediation
  • Live DEMO
  • 3 Benefits of Online Mediation
  • What to do Before an Online Mediation Begins
  • Which Cases are Suitable for Online Mediation
  • How to Integrate Online and Face-to-Face Mediation
  • Why Mediation Skills and Experience are More Important Than Technology
  • How to Choose a Video Conferencing Software for Online Mediation (and Why We No Longer Use Skype)
  • Q&A Session

This 1-hour hands-on training is for:

3 – Help Us Promote Mediation and Online Mediation Around the World

Showing What Mediation Means in as Many Languages as Possible
We have already run and video recorded online mediation simulations in 9 languages– English, German, French, Italian, Polish, Spanish, Romanian, Greek and Thai — sometimes with bilingual mediators, as in this video of a workplace discrimination dispute in English and German.
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Webinars on Online Mediation
Webinars are very effective for explaining and demonstrating what online mediation means, how it works, and how to integrate face-to-face and online mediation. If you are interested in a 1-hour Virtual Mediation Lab webinar on Online Mediation – like the one shown below for the Association for Conflict Resolution Chicago Chapter – please let us know

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