Mediator Skills and Techniques Traingle of Influence

mediation books

Title: Mediator Skills and Techniques Traingle of Influence
by Laurence Boulle and Miryana Nesic
ISBN: 1847661440
Publisher: Bloomsbury Professional

From the Publisher:

This is a clear, practical and essential guide covering the skills, techniques and strategies required in mediation by mediators, lawyers, clients and other participants. With examples, case studies, exercises and precedents throughout, this is an all-encompassing resource for both beginner and experienced mediators.