Tag Archives: unintended consequences of online dispute resolution

Online Dispute Resolution: Stinky, Repugnant or Drab – Prof. Robert Condlin’s 33-Page Report

Professor Robert Condlin (University of Maryland Francis King Carey School of Law) has written Online Dispute Resolution: Stinky, Repugnant or Drab, a 33-page paper that gives an overview of current ODR systems, pinpoints some unintended consequences of using ODR, and suggests some improvements.

  • Introduction
  • Varieties of Online Dispute Resolution
  • The Limitations and Unintended Consequences of ODR
    >> Typecasting Disputes – Little Boxes
    >> Substantive Conversation as Texting
    >> The Limits of Algorithmic Expertise
    >> The Quasi-Hacking Problem
    >> The Rudeness of Cyberspace
    >> Special Problems of Video Based Systems
  • ODR’s Unfinished Agenda
  • Conclusion

Source: University of Maryland Francis King Carey School of Law Legal Studies Research Paper
No. 2016–40. The Social Science Research Network Electronic Paper Collection