1-Hour “Introduction to Online Mediation”


Online Mediation Snapshot

Face-to-face mediators who participate in this 1-hour “Introduction to Online Mediation” will learn:

  • What Online Mediation Means and How It Works
  • How They Can Do Online Everything They Are Used to Do Face-to-Face: Joint and private meetings with the parties; “Shuttle Diplomacy” in multi-party disputes; documents and video sharing; annotation; online whiteboard for writing up the parties’ Memorandum of Understanding or Agenda for their next mediation session
  • How to Blend Face-to-Face and Online Mediation
  • Which Cases Are Suitable for Online Mediation
  • Online Mediation Benefits
  • Mediation Experience & Online Technology
  • Additional Skills & Experience for Online Mediation
  • Which Video Conferencing Software Works Best for Online Mediation
  • Why Most Face-to-Face Mediators Are Initially Skeptical About Online Mediation – Until They Try It
  • How to Get Online Mediation Experience and Training
  • Q&A and Demo

Our hands-on training in online mediation is based on Giuseppe Leone’s experience: