Simulation of Commercial Mediation – Landlord Tenant – Backrent

MEDIATORS/PARTICIPANTS

Mediators_Participants

  • Karen (USA) – Mediator
  • Maxyne (USA) – Party 1
  • Arabella (USA) – Party 2
  • Giuseppe (USA) – Coach

THIS CASE IN A NUTSHELL

  • 3 months ago Tenant lost her job
  • She now owes Landlord 2 months back rent
  • During mediation they discover a creative way to resolve their case, which can meet both Parties’ needs

LESSONS LEARNED (Discussed During the Debriefing Session)

  • Why keeping both Parties in joint session was better than having separate Caucuses
  • How the Mediator earned both Parties’ trust
  • Why both Parties felt heard, understood
  • Why writing up Online a detailed Agreement made the Parties feel “On the Same Page”

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