Remembering Stephen Covey – 3-min Video on How To Communicate Effectively and Respectfully

Stephen Covey, author of the bestseller The 7 Habits of Highly Effective People, died Monday, July 16, 2012 in Idaho. His landmark book sold in excess of 20 million copies in 40 languages.

In this 3-min video, titled “Indian Talking Stick”, Stephen Covey recommends a communication ground rule which can be very useful in mediation — No one can make their point until they restate the other person’s point to his or her satisfaction.