Category Archives: VML – USA & International

Virtual Mediation Lab Seeking College Students Trained in Mediation for Online Roommate Mediation Project

Giuseppe Leone, founder of Virtual Mediation Lab, a project sponsored by the Association for Conflict Resolution Hawaii Chapter, believes that online mediation offers two important benefits.

First, it can be very useful for resolving disputes when parties:

  • Have a mobile device: e.g. Ipad, iPhone, Android tablet or smartphone
  • Want or need to settle their dispute as soon as possible, with the assistance of a neutral mediator
  • Cannot afford an in-person mediation

Second, given that most people already have and use regularly a mobile device, online mediation can open up new business opportunities, especially for young, innovative mediators.

To demonstrate those two benefits of online mediation, Virtual Mediation Lab is seeking college students trained in mediation, willing to play the mediator’s role or the role of one of the parties/roommates in 3 online mediation simulations in October 2017.


  • Computer (PC, Mac) and/or mobile device (Ipad, iPhone, Android tablet or smartphone) with fast Internet connection
  • Having completed a basic or advanced mediation training
  • Being available in the afternoon (Eastern Time) in October for participating in a 1-hour online roommate mediation simulation


Students selected to participate in this project will be invited to attend a 1-hour orientation video conference with Giuseppe Leone Thursday, September 28, 2017 at 4:00pm ET in order to:

  • Understand better how Virtual Mediation Lab online roommate mediation simulations work
  • Ask any questions they may have about this project


At the end of our online roommate simulations, Virtual Mediation Lab will organize a free webinar to present and discuss the experience of the college students who participated in this project.


Due to the high number of students who have applied for our project, we don’t accept other applications.

If you have any questions, please contact Giuseppe Leone

Learn More About The Association for Conflict Resolution – September 8, 2017 Video Meeting

The Association for Conflict Resolution (ACR) is a professional organization enhancing the practice and public understanding of conflict resolution. Its members are mediators, arbitrators, educators and other conflict resolution practitioners working throughout the United States and around the world in a wide range of settings:

  • Commercial
  • Community Mediation and Restorative Practice
  • Court
  • Crisis Management
  • Education, Research and Training
  • Elder Decision-Making and Conflict Resolution
  • Family
  • Healthcare
  • International
  • Online Dispute Resolution
  • Restorative and Criminal Justice
  • Spirituality
  • Workplace-Ombuds

ACR has recently launched a pilot project called ACR E-Learning, co-chaired by Giuseppe Leone and Kyra Buchko, and aimed at showing how webinars can be very useful for sharing new projects, ideas, initiatives among ACR members.

If you are interested to learn more about the benefits of joining ACR, you can participate in a video meeting Friday, September 8, 2017 at 2:00pm Eastern Time (11:00am Pacific Time, 1:00pm Central Time)

  • From a PC, Mac, iOS, Android device – click
  • By phone: Dial +1 646 876 9923 (US Toll) or +1 408 638 0968 (US Toll), and enter Meeting ID: 717 354 527

The Power of Two: An Integrative Approach to Conflict Resolution – Free ACR Family Section Webinar with Kathleen Adams – September 20, 2017

Integrative Mediation (IM) is a pioneering approach to conflict resolution that pairs a conflict resolution professional with a psychotherapist or mental health professional to address all aspects of a dispute: legal, financial, psychological — and emotional. By addressing the underlying emotional issues of the parties, IM seeks to improve the odds of a more efficient, cost-effective process and the achievement of a deeper, more lasting resolution. The pairings may consist of a lawyer, financial planner, or mediator working alongside a mental health professional. Using this holistic approach, parties in conflict are far more likely to resolve their legal, business, and/or family disputes quickly and in a more rational and sustainable manner.

In this webinar, Kathleen Adams. LCSW outlines the foundational theory of IM and spells out the advantages and limitations of shared conflict resolution. She shares real-world examples of IM-based resolutions and data that support this approach.

Who Should Attend

  • Professionals who believe that no conflict is fully resolved until the underlying emotional conflicts have been addressed
  • Mediators working to enhance and expand their practice
  • Attorneys, psychotherapists and other professionals seeking to create professional relationships outside of their domain

Hosted by Virtual Mediation Lab, this free 1-hour webinar is sponsored by the Association for Conflict Resolution Family Section.

When: September 20, 2017 2:00pm Eastern Time. Admission is free, but seating is limited.

Registration – CLOSED

American Bar Association Mediation Week – October 15-21, 2017

In 2011, the American Bar Association (ABA) declared the third week of October “ABA Mediation Week,” in part building on the efforts of many other national, state, and local organizations, including the Association for Conflict Resolution (ACR), which have traditionally celebrated conflict resolution during the month of October.

The theme for this year’s ABA Mediation Week is “Mediation, Civility, and the Power of Understanding”

Why Do I Make the Choices I Do? Reflective Practice -The Artful Mastery of Mediation – Free Webinar Sponsored by the ACR Spirituality Section – September 26, 2017

The Association for Conflict Resolution Spirituality Section presents:

Reflective Practice – The Artful Mastery of Mediation

75-Min Free Webinar with Michael Lang and Susan Terry – September 26, 2017


Michael Lang and Susan Terry have individually and together, for over 20 years, developed the concepts and practices of Reflective Practice.

Michael has been a mediator, educator and author for nearly 40 years. He presented seminars and written articles and a book about reflective practice The Making of a Mediator – Developing Artistry in Practice. He incorporated the methods of reflective debrief into a family mediation training program and in workplace mediation training courses for the Department of Veterans Affairs. Michael was the founding Director of the Master’s Program in Dispute Resolution at Antioch University where reflective practice was a central element of the curriculum.

Susan has worked as a mediator, facilitator, consultant, coach and educator for over 30 years. She was the creator and program director of the Mediation Program at Woodbury College in Vermont. She continued to be part of the core faculty as the program transitioned to becoming a graduate degree at Champlain College in Vermont. She has also taught at Vermont Law School. In teaching and in other forms of her work, Susan’s primary emphasis has been on Reflective Practice.


Reflective Practice is an integrated way of thinking about and acting in our conflict practices, whether in mediation, facilitation, or coaching. In this webinar, participants will be introduced to the ideas and methods of Reflective Practice, including these primary topics:

  • What is Reflective Practice and how is it helpful to practice?
  • What is Reflective Debrief? Accompanied by a brief video demonstration
  • How practitioners can make use of Reflective Practice: Individually or in case consultation/peer support groups


For experienced mediators and other practitioners, our actions can become repetitive, almost habitual, and we can become complacent. For novices, there is a tendency to adhere unfailingly to a prescriptive format learned in their training course. Participation in reflective practice groups allows more experienced practitioners to challenge their working assumptions. Novices can receive feedback from their colleagues allowing them to develop their own approaches as they also gain the ability learn through and from their experiences.


Both experienced and novice mediators will benefit from learning about the framework of Reflective Practice, the value of reflective practice groups and the process of Reflective Debrief. Those interested in starting a reflective practice/case consultation group will learn the principles and techniques for conducting a Reflective Debrief.


Anyone, including those who are not members of the Association for Conflict Resolution (ACR), may register for this free webinar. ACR members will have access to a recording of the webinar.


Following introductions of the presenters and explanation of the webinar platform, the presenters – using slides and a brief video demonstration—will discuss the key elements of Reflective Practice and Reflective Debrief, emphasizing the benefits for practitioners. There will be an opportunity for questions at the end of the presentation.


This 75-min webinar will take place Tuesday, September 26, 2017 at 1:00pm Eastern Time (10:00am Pacific Time | 11:00am Mountain Time | Noon Central Time | 6:00pm London/UK Time). You can attend this webinar with a PC, Mac, iPad, iPhone, Android tablet or smartphone.

Engaging Civil Society in Peacemaking – Webinar with Suzanne Ghais Sponsored by ACR International Section – 54-Min Video

On August 2, 2017 Suzanne Ghais Ph.D. presented a free webinar sponsored by the Association for Conflict Resolution (ACR) International Section. ACR is a professional organization dedicated to enhancing the practice and public understanding of conflict resolution.

Suzanne Ghais is Adjunct Instructor at the American University of School of International Service. She teaches two courses – Conflict Assessment and Prevention, and International Negotiation – through the American University’s online master’s program in international relations. And she is the author of the book Extreme Facilitation: Guiding Groups Through Controversy and Complexity

Suzanne Ghais’ PowerPoint Presentation in Pdf Format

The ADR practitioners and students who registered for this webinar live in:

  • Albania
  • Australia
  • Canada
  • China
  • Jordan
  • Myanmar
  • Namibia
  • Peru
  • Philippines
  • Poland
  • Romania
  • Russia
  • Saint Lucia
  • Trinidad and Tobago
  • United States of America

Should HR Professionals Mediate Internal Workplace Disputes? – Webinar with John Ford – 1-Hour Video

On July 12, 2017 a large group of HR professionals and workplace mediators from around the world participated in Should HR Professionals Mediate Internal Workplace Disputes?, a 1-hour  webinar hosted by Virtual Mediation Lab and sponsored by

This webinar was presented by John Ford, a professional workplace mediator in California, author of Peace at Work: The HR Manager’s Guide to Workplace Mediation and founder of The HR Mediation Academy.

During his presentation, Ford talked about the benefits of workplace mediation, according to research studies conducted in the USA and the United Kingdom. He then explained the most common arguments FOR and AGAINST allowing HR managers to mediate internal workplace disputes.

Two online polls, taken at the beginning and at the end of the webinar, showed that, after Ford’s explanation of those For/Against arguments, many webinar attendees changed their mind about the question: Should HR Professionals Mediate Internal Workplace Disputes?

1-Hour Video Recording

John Ford’s PowerPoint Presentation in Pdf Format

Any Comments?

If you have any comments or questions about this webinar (or workplace mediation in general), please contact John Ford

Interested in More Webinars?

We hope you’ll find this Virtual Mediation Lab 1-hour webinar on workplace mediation interesting and useful. If you’d like to be notified about upcoming webinars on online mediation or other mediation-related topics, please follow us via LinkedIn, Twitter or Facebook – just click the related buttons on right hand of the website under “STAY CONNECTED”

Engaging Civil Society in Peacemaking – 1-Hour Webinar with Suzanne Ghais – August 2, 2017

The Association for Conflict Resolution International Section presents:

1-Hour Free Webinar with Suzanne Ghais – August 2, 2017


Suzanne Ghais is principal at Ghais Mediation and Facilitation and an adjunct instructor at American University’s School of International Service. She recently completed her Ph.D. in international relations at American University (AU) with a focus on peace processes. Her consulting practice offers mediation, facilitation, training, and other conflict resolution services in several arenas including peacemaking, environmental controversies, and workplace issues. She teaches two courses “Conflict Assessment and Prevention” and “International Negotiation” through AU’s online master’s program in international relations. Prior to her doctoral studies, Dr. Ghais practiced mediation and facilitation for 20 years, addressing workplace, consumer-business, and public policy issues and conducting research and evaluation on peacebuilding projects. She has conducted dozens of training courses on mediation, facilitation, arbitration, negotiation, and conflict resolution skills. Dr. Ghais is the author of Extreme Facilitation: Guiding Groups through Controversy and Complexity (Jossey-Bass/Wiley, 2005) as well as numerous articles. She earned her Bachelor’s degree from Brown University and her Master’s degree from the Institute for Conflict Analysis and Resolution at George Mason University. She lives in the Denver area with her husband and two daughters.


Many have been calling for peace processes to be more inclusive, particularly of civil society. How this helps promote peace—and how mediators and peacebuilders can help—has been less clear.

In this webinar, Suzanne Ghais overviews her research exploring how inclusion or exclusion of civil society affected peace processes in Liberia, Chad, and the Philippines. In these cases, civil society, when included, pressed for addressing underlying sources of conflict and helped build public support for the peace. Suzanne will discuss the practical implications for peacebuilders in fragile and post-conflict societies, such as the many different ways civil society can contribute to a peace process, what to do where civil society is not well developed, and ways to support grassroots organizations in promoting peace.


Participants will gain:

  • A better understanding of the cutting-edge issue of inclusivity in peace processes
  • Practical methods for including civil society representatives in peace processes, national dialogues, or smaller-scale, local mediations
  • Other ideas for working with civil society groups to promote peace


  • Mediators working to prevent or settle violent conflict
  • Facilitators of national dialogues
  • Peacebuilding professionals
  • Development professionals working with grassroots civil society groups
  • Anyone involved in preparing for, conducting, or implementing peace accords


This 1-hour webinar will take place Wednesday, August 2, 2017 at 1:00pm Eastern Time (10:00am Pacific Time | 11:00am Mountain Time | Noon Central Time | 6:00pm London/UK Time)


Australian ADR Awards 2017

The Australian ADR Awards recognize both individual and team excellence in the area of Alternative Dispute Resolution (ADR). The Awards are open to all Australian citizens and permanent residents, and Australia-based ADR teams.

Submissions are accepted for the following awards:


  • Arbitrator of the Year
  • International Arbitrator of the Year
  • Female Arbitrator of the Year
  • Young Arbitrator of the Year
  • Expert (Determiner) of the Year


  • Mediator of the Year
  • International Mediator of the Year
  • Mediator of the Year
  • Conciliator of the Year
  • Family Dispute Resolution Practitioner of the Year


  • ADR Practitioner of the Year
  • International ADR Practitioner of the Year
  • ADR Practice Group of the Year
  • ADR Corporate Team of the Year
  • ADR Project of the Year
  • Courts & Tribunals ADR Group of the Year

Click here for more information

The Benefits of Resolving a Dispute Online – NEW 2-min Video

In this video Mike Heron QC (Barrister), Suzanne Robertson (Barrister, Bankside Chambers), Simon Foote (Barrister, Bankside Chambers) and Mark Kelly (Barrister) explain in 2 minutes the benefits of Online Dispute Resolution (ODR).

Source: CODR (Complete Online Dispute Resolution), an ODR company in Auckland, New Zealand