Tag Archives: interview

Online Mediation – Ask Anything You Want to Know – 27-min Video Interview

On October 5, 2015 Ashley Brugh, a Social Work major at Goshen College in Indiana, contacted me because she is taking an “Introduction to Mediation” class, and would like to learn more about online mediation for an assignment.

After she asked me for an interview by phone or email, I suggested an easier and better option: a video conference via Zoom – the online video conference software we use for our 2-hour training in online mediation, and Free online mediation simulations to help mediators around the world sharpen their skills. She agreed.

Before our interview, we also agreed that there wouldn’t be any predefined agenda. Therefore, Ashley could ask me anything she wanted to know about my experience in and views on online mediation.

Here is the video of our October 8, 2015 27-min interview.

Giuseppe Leone, Founder of Virtual Mediation Lab

Adopt-a-Court: New Hawaii Mediation Program for Business Managers

In January 2014 the Mediation Center of the Pacific (MCP) launched Adopt-a-Court, an innovative program for Hawaii businesses supporting mediation.

Two companies – The Islander Group and Hawaiian Cement – agreed to participate in the Program by adopting the District Court located in their area and committing three to four members of their management team to serve as mediators for that court. The Islander Group adopted the Wahiawa Court and Hawaiian Cement adopted the Ewa Court.

After a 2-day intensive training, the seven newly trained mediators started mediating Small Claims cases at those two courts, mentored by experienced MCP court mediators.

View and print the Adopt-a-Court brochure

For more information call the Mediation Center of the Pacific at (808) 521-6767

New Report Urges Britain to Take Small Claims Cases Online – NPR Interview

Instead of settling in court low-value civil cases in England and Wales, a new report from the Civil Justice Council says these disputes should be settled online.

National Public Radio Scott Simon talks to the author Richard Susskind

Online Dispute Resolution Pilot Project – County of Los Angeles Dept. of Consumer Affairs – 10-min Video Interview

In this interview Caroline Torosis, Dispute Resolution Program Manager of the County of Los Angeles Department Of Consumer Affairs, shares with Giuseppe Leone, Founder of Virtual Mediation Lab

  • The goals of their innovative and ambitious Online Dispute Resolution Pilot Project
  • The main criteria for assessing the technology necessary for that project

For more information visit their website or call (800) 593-8222

Interested in Online Mediation?
If you have experience in commercial, family or workplace mediation, now you can learn in 2 hours how to mediate online, add online mediation to your practice, and blend face-to-face and online mediation

Seeking Small Claims Court Mediators Willing to Share Their Success Stories

As volunteer mediator for the Mediation Center of the Pacific in Honolulu, Hawaii, I have mediated over 400 cases in small claims courts. Some of those cases show how creative a mediated agreement can be.

For example, a few weeks ago I mediated a $2,800 car accident case which got settled with no money changing hands. During mediation, it turned out that the party who agreed to have caused a $2,800 damage to the other party’s car could not afford to pay anything in cash (he was going through an expensive divorce). However, he also happened to be an experienced and fully licensed scuba diving instructor. As a result, he offered to provide a scuba diving training course to a number of people — family members or friends — chosen by the other party. Both parties shook hands – deal. And when 15 minutes later the judge read the parties’ settlement agreement in the courtroom, he seemed as pleased with it as the parties themselves.

If you are a small claims court mediator and have similar stories to tell, please let contact me by phone or email

I believe that sharing those stories — with a short article or a 15-min video interview which we’ll post on our website — could be useful not only to other mediators but also to the public, to understand better the several benefits of mediation in small claims court.

Why Mediation is Better Than Litigation and Arbitration – 28-min Video

Malia Zimmerman, editor of Hawaii Reporter, asks Gerald S. Clay, Esq. – President of the Mediation Center of the Pacific – to explain:

  • Why in many cases mediation makes more sense than litigation and arbitration
  • Which cases are particularly suitable for mediation
  • Why the Mediation Center of the Pacific wants Hawaii businesses to take the pledge to use mediation first

Source: HawaiiReporter

How to Resolve Animal-Related Disputes Through Mediation – Interview with Debra Vey Voda-Hamilton – 58-min Video

On August 4, 2013 Dr. Lori Kirshner – host of Animals Today Radio – welcomed attorney/mediator Debra Vey Voda-Hamilton, who specializes in resolving animal-related disputes through mediation.

There are many reasons to attempt mediation rather than to file a lawsuit, including lower costs, quicker and better resolution, and improved, more practical outcomes for the animals involved.

Common areas of dispute include those with neighbors, homeowners associations, condos and co-ops, professional services including veterinary care and grooming incidents, and, of course, dog bites.

Attorney/Mediator Debra Vey Voda-Hamilton explained how to navigate these situations and others where our dogs, cats and horses are involved.

Source: Animals Today Radio with Dr. Lori Kirshner


Aled Davies’ Video Interview with Giuseppe Leone on Online Dispute Resolution, Mediation and Virtual Role Play

Last month, Aled Davies, the founder of MediatorAcademy.com, interviewed me (via Skype) to discuss my views on several issues related to ODR (Online Dispute Resolution), mediation and virtual role play.

I hope you’ll find that video interview interesting and, if you have any comments, please shared them through our Virtual Mediation Lab LinkedIn Group

PLEASE NOTE – We no longer use Skype for our Virtual Mediation Lab online mediation simulations. To learn why, sign up for our 1-hour Introduction to Online Mediation with PC Mac and Mobile Devices. One of the topics we cover during that training is “How to Choose a Video Conferencing Software for Online Mediation”.

Narrative Mediation – What It Means, How It Works and What Makes It Different from Other Methods – 71-min Video Interview with Barbara McCulloch

Barbara McCulloch is a professional mediator who practices narrative mediation in New Zealand. She is passionate about it.

First, Barbara agreed to demonstrate her method “in action” (watch the video below) in a workplace discrimination case that we had already mediated applying two other mediation methods – facilitative and transformative – which are more popular.

Example of Narrative Mediation – Workplace Discrimination Case – 86-min Video


Next, she also agreed to answer several questions from some Virtual Mediation Lab mediators, eager to understand better what makes narrative mediation unique.

  • Catherine Craig (Alaska, USA)
  • Derek Griffith (Barbados)
  • Lisa Jacobs (Hawaii, USA)
  • Giuseppe Leone (Hawaii, USA)
  • Arnold Zeman (Canada)

Joan Kelly: Collaborative Law vs Mediation – Mediate.com Interview – 3-min Video

Joan B. Kelly, Ph.D. is a clinical psychologist and former Executive Director of the Northern California Mediation Center.

Dr. Kelly received her Ph.D. from Yale University and her research, writing, practice and teaching over 38 years has focused on children’s adjustment to divorce, custody and access issues, using child development research to develop parenting plans, divorce mediation, and Parenting Coordination.

Source: Mediate.com