Monday, October 28, 2015 I presented online a 1-hour “Introduction to Online Mediation”, to a group of experienced face-to-face mediators who participated in a training offered by ADR Group, a premier dispute resolution provider based in London, UK. After my presentation and demonstration, I asked those mediators this question:
Given what you knew a hour ago, what do you think about online mediation now?
Here are some of their answers:
- I think it has endless possibilities. It opens up new markets.
- I think it is great. I should have been using it a long time ago. It is very useful particularly because we do a lot of business with parties in other countries. This way, they don’t need to fly to come here to mediate.
- I was initially skeptical, but now I can see that has many advantages. And it feels safe, secure for the parties.
- I am really convinced about the aspect of saving time and money. I live in London, and just getting around London is a nightmare. This (online mediation) is just so sensible.
Now that those mediators know what online mediation means and how it works, they will participate in a series of online, hands-on simulations, playing both the mediator’s and one of the parties’ role. And they will share their experience during an online 1-hour session Friday, October 2, 2015.