This morning, during the debrief session of the simulation of a workplace case (with John in California, Mary Lou in Ireland and Gerry in England) we discussed briefly the 4 main benefits for mediators who participate in our pilot project Virtual Mediation Lab.
- They can practice the mediation techniques they are familiar with, and find out immediately (through the feedback of the other 2 mediators/colleagues) which of those techniques worked better than others
- They can observe (and learn from) other mediators’ different methods and techniques
- They learn how online mediation works and how easily and effectively it can be integrated with face-to-face mediation
- They discover how online mediation can open up entirely new market opportunities, for which face-to-face mediation doesn’t work well – e.g. when parties live in different cities/countries, or they feel unsafe or uncomfortable sitting together in the same room at the mediator’s office