Don’t Tell Me – Show Me. An Approach That Can Help Promote Mediation Around the World

Last week, thanks to the kind cooperation of 3 mediators who participate in our ACR Hawaii pilot project Virtual Mediation Lab, we did something we had never done before.

After we ran an online “transformative” mediation via Skype of a typical workplace discrimination case, we made its video recording publicly available on our website

Why? For two reasons. First, to show HR managers around the world what mediation means and why it is so effective for resolving workplace disputes. And second, to show mediators how “transformative” mediation works and differs from the “facilitative” method most of them are familiar with.

A week later, according to YouTube statistics, our 72-min video has already been watched 118 times in 19 countries, listed below by number of visitors.

  1. United States
  2. Canada
  3. Italy
  4. United Kingdom
  5. Australia
  6. Hungary
  7. Czech Republic
  8. Bulgaria
  9. Poland
  10. Kenya
  11. Philippines
  12. Romania
  13. Belgium
  14. Norway
  15. United Arab Emirates
  16. Ireland
  17. Uganda
  18. Barbados
  19. Greece

So, what have we learned from our little experiment?

We have learned that perhaps “showing” people around the world what mediation means, how it works, and how it can help solve their problems can be more effective (and easier) that just “telling” them.

PLEASE NOTE – We no longer use Skype for our Virtual Mediation Lab online mediation simulations. To learn why, sign up for our 1-hour Introduction to Online Mediation with PC Mac and Mobile Devices. One of the topics we cover during that training is “How to Choose a Video Conferencing Software for Online Mediation”.