Example of Online Mediation – Landlord/Tenant Case – 24-min video

Many face-to-face mediators have mixed feelings about online mediation. Some of them are curious, some skeptical, and some afraid it might be “too complicated”.

For them, soon after our recent forum Mediation via Skype we decided to run and video record the online mediation of a typical residential landlord/tenant case for unpaid rent. It’s a case very similar to those mediated every day in Hawaii District Courts.

Our “quick-and-dirty” 24-min video shows not only how joint and private sessions can be conducted via Skype. It also shows how a mediator can prepare and share documents (in our case, a Settlement Draft) online with the parties, using the Skype “Screen Sharing” feature.

Considered how many people already use computers and devices with video capabilities – e.g. Ipad, Iphone, Android tablets and smart phones – we hope that video recordings like this (no matter how amateurish) can convince more mediators to take a closer look at online mediation. And therefore, they will be more willing to learn:

  • How online mediation works
  • How it can be integrated with mediation by phone, by email, and face-to-face
  • Which additional skills it requires
  • How online mediation can open up new market opportunities for mediators

To watch more videos click here


PLEASE NOTE – We no longer use Skype for our Virtual Mediation Lab online mediation simulations. To learn why, sign up for our 1-hour Introduction to Online Mediation with PC Mac and Mobile Devices. One of the topics we cover during that training is “How to Choose a Video Conferencing Software for Online Mediation”.