Simulation of Commercial Mediation – Canceled Consultancy Job

MEDIATORS/PARTICIPANTS

Commercial Simulation - 20141002

  • Arabella (USA) – Mediator
  • Karen (USA) – Party 1
  • Deborah (USA) – Party 2
  • Giuseppe (USA) – Coach

THIS CASE IS A NUTSHELL

  • A Management Consultant Has Been Doing Business with a Large Company for 5 Years.
  • After She Spent a Considerable Amount of Time for Preparing a Seminar on Social Media for That Company, That Event Was Canceled, Without Any Future Date.
  • There Was No Written Agreement.
  • The Consultant Expects to Be Reimbursed for the Time Spent Preparing the Training.
  • But the Company Disagrees.

LESSONS LEARNED (Discussed During the Debriefing Session)

  • Why Both Parties Found the Mediator’s Opening Statement Effective, Short, Clear.
  • Why the Narrative Mediation Method Adopted by the Mediator Did Not Seem to Work.
  • What Makes Commercial Cases Different From Family or Workplace Cases.
  • Why at the End of the Mediation Both Parties Felt Closer to an Agreement.
  • Is Mediation of Commercial Cases an “Assisted Negotiation”?

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